{"id":1285,"date":"2025-06-08T20:03:57","date_gmt":"2025-06-08T18:03:57","guid":{"rendered":"https:\/\/techdeco-tarbes.fr\/2024\/MOUNAL_Mathieu\/?p=1285"},"modified":"2025-06-09T21:52:22","modified_gmt":"2025-06-09T19:52:22","slug":"analyse-de-la-qualite-dun-service","status":"publish","type":"post","link":"https:\/\/techdeco-tarbes.fr\/2024\/MOUNAL_Mathieu\/analyse-de-la-qualite-dun-service\/","title":{"rendered":"Analyse de la qualit\u00e9 d&rsquo;un service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1285\" class=\"elementor elementor-1285\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62d221cf e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"62d221cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30afce7d elementor-widget elementor-widget-text-editor\" data-id=\"30afce7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p><\/p>\n\n\n\n<p><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-400480c e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"400480c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6d0d1b8 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"6d0d1b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26bcbb9 elementor-widget elementor-widget-heading\" data-id=\"26bcbb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Analyse de la qualit\u00e9 d'un service <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c669eb elementor-widget elementor-widget-text-editor\" data-id=\"2c669eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ce travail est un <strong data-start=\"2398\" data-end=\"2457\">exemple concret d\u2019application du marketing des services<\/strong>, o\u00f9 l\u2019enjeu n\u2019est pas seulement de vendre une voiture, mais de <strong data-start=\"2521\" data-end=\"2591\">concevoir une exp\u00e9rience globale, fluide, rassurante et engageante<\/strong>. KIA cherche ainsi \u00e0 se <strong data-start=\"2616\" data-end=\"2658\">diff\u00e9rencier par la qualit\u00e9 de service<\/strong> et \u00e0 b\u00e2tir une relation durable avec ses clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9b61aa0 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"9b61aa0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3be773b elementor-widget elementor-widget-image\" data-id=\"3be773b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/techdeco-tarbes.fr\/2024\/MOUNAL_Mathieu\/wp-content\/uploads\/2025\/06\/Presentation-professionnel-marketing-sobre-elegant-minimaliste-blanc-noir-1024x576.png\" class=\"attachment-large size-large wp-image-1286\" alt=\"\" srcset=\"https:\/\/techdeco-tarbes.fr\/2024\/MOUNAL_Mathieu\/wp-content\/uploads\/2025\/06\/Presentation-professionnel-marketing-sobre-elegant-minimaliste-blanc-noir-1024x576.png 1024w, https:\/\/techdeco-tarbes.fr\/2024\/MOUNAL_Mathieu\/wp-content\/uploads\/2025\/06\/Presentation-professionnel-marketing-sobre-elegant-minimaliste-blanc-noir-300x169.png 300w, https:\/\/techdeco-tarbes.fr\/2024\/MOUNAL_Mathieu\/wp-content\/uploads\/2025\/06\/Presentation-professionnel-marketing-sobre-elegant-minimaliste-blanc-noir-768x432.png 768w, https:\/\/techdeco-tarbes.fr\/2024\/MOUNAL_Mathieu\/wp-content\/uploads\/2025\/06\/Presentation-professionnel-marketing-sobre-elegant-minimaliste-blanc-noir-1536x864.png 1536w, https:\/\/techdeco-tarbes.fr\/2024\/MOUNAL_Mathieu\/wp-content\/uploads\/2025\/06\/Presentation-professionnel-marketing-sobre-elegant-minimaliste-blanc-noir.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4b7f6c elementor-align-center elementor-widget elementor-widget-button\" data-id=\"d4b7f6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/techdeco-tarbes.fr\/2024\/MOUNAL_Mathieu\/wp-content\/uploads\/2025\/06\/Presentation-professionnel-marketing-sobre-elegant-minimaliste-blanc-noir.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Cliquez ici<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Analyse de la qualit\u00e9 d&rsquo;un service Ce travail est un exemple concret d\u2019application du marketing des services, o\u00f9 l\u2019enjeu n\u2019est pas seulement de vendre une voiture, mais de concevoir une exp\u00e9rience globale, fluide, rassurante et engageante. KIA cherche ainsi \u00e0 se diff\u00e9rencier par la qualit\u00e9 de service et \u00e0 b\u00e2tir une relation durable avec ses clients. Cliquez ici<\/p>\n","protected":false},"author":1,"featured_media":1286,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[10],"tags":[],"class_list":["post-1285","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing"],"_links":{"self":[{"href":"https:\/\/techdeco-tarbes.fr\/2024\/MOUNAL_Mathieu\/wp-json\/wp\/v2\/posts\/1285","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techdeco-tarbes.fr\/2024\/MOUNAL_Mathieu\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/techdeco-tarbes.fr\/2024\/MOUNAL_Mathieu\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/techdeco-tarbes.fr\/2024\/MOUNAL_Mathieu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/techdeco-tarbes.fr\/2024\/MOUNAL_Mathieu\/wp-json\/wp\/v2\/comments?post=1285"}],"version-history":[{"count":6,"href":"https:\/\/techdeco-tarbes.fr\/2024\/MOUNAL_Mathieu\/wp-json\/wp\/v2\/posts\/1285\/revisions"}],"predecessor-version":[{"id":1378,"href":"https:\/\/techdeco-tarbes.fr\/2024\/MOUNAL_Mathieu\/wp-json\/wp\/v2\/posts\/1285\/revisions\/1378"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/techdeco-tarbes.fr\/2024\/MOUNAL_Mathieu\/wp-json\/wp\/v2\/media\/1286"}],"wp:attachment":[{"href":"https:\/\/techdeco-tarbes.fr\/2024\/MOUNAL_Mathieu\/wp-json\/wp\/v2\/media?parent=1285"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/techdeco-tarbes.fr\/2024\/MOUNAL_Mathieu\/wp-json\/wp\/v2\/categories?post=1285"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/techdeco-tarbes.fr\/2024\/MOUNAL_Mathieu\/wp-json\/wp\/v2\/tags?post=1285"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}