{"id":1483,"date":"2026-06-15T16:22:15","date_gmt":"2026-06-15T14:22:15","guid":{"rendered":"https:\/\/techdeco-tarbes.fr\/2025\/BOUSSAGEON\/?p=1483"},"modified":"2026-06-16T10:45:43","modified_gmt":"2026-06-16T08:45:43","slug":"mes-competences-en-stage-de-1ere-annee","status":"publish","type":"post","link":"https:\/\/techdeco-tarbes.fr\/2025\/BOUSSAGEON\/2026\/06\/15\/mes-competences-en-stage-de-1ere-annee\/","title":{"rendered":"Stage &#8211; 1\u00e8re ann\u00e9e"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Immersion en Point de Vente (Exp\u00e9rience Fnac)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Le Semestre 1 pose les bases de la relation client en face-\u00e0-face et de l&rsquo;animation d&rsquo;un point de vente physique (B2C).<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Vente Conseil <\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Comp\u00e9tence d\u00e9velopp\u00e9e :<\/strong> Conduire un entretien de vente complet avec un particulier.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Missions &amp; Applications \u00e0 la Fnac :<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Accueil &amp; \u00c9coute active :<\/strong> Prise de contact chaleureuse et identification rapide du besoin client (produits techniques\/culturels) gr\u00e2ce \u00e0 un questionnement cibl\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Argumentation :<\/strong> Pr\u00e9sentation des caract\u00e9ristiques produits traduites en b\u00e9n\u00e9fices clients (m\u00e9thode CAP\/SONCAS).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ventes compl\u00e9mentaires &amp; Services :<\/strong> Proposition active de services additionnels (extensions de garantie, cartes d&rsquo;adh\u00e9rent Fnac, assurances).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Marketing du Point de Vente &amp; Merchandising<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Comp\u00e9tence d\u00e9velopp\u00e9e :<\/strong> Valoriser l&rsquo;offre produit pour optimiser l&rsquo;exp\u00e9rience client et stimuler les ventes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Missions &amp; Applications \u00e0 la Fnac :<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Th\u00e9\u00e2tralisation de l&rsquo;offre :<\/strong> Implantation des produits en rayon et r\u00e9alisation de supports de communication en respectant la charte merchandising de l&rsquo;enseigne et mise en valeur des nouveaut\u00e9s\/promotions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Gestion op\u00e9rationnelle :<\/strong> Suivi des stocks, balisage des prix, facing et maintien d&rsquo;un rayon attractif et ordonn\u00e9.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"329\" src=\"https:\/\/techdeco-tarbes.fr\/2025\/BOUSSAGEON\/wp-content\/uploads\/2026\/06\/Capture-decran-2026-06-15-162012-1024x329.png\" alt=\"\" class=\"wp-image-1484\" srcset=\"https:\/\/techdeco-tarbes.fr\/2025\/BOUSSAGEON\/wp-content\/uploads\/2026\/06\/Capture-decran-2026-06-15-162012-1024x329.png 1024w, https:\/\/techdeco-tarbes.fr\/2025\/BOUSSAGEON\/wp-content\/uploads\/2026\/06\/Capture-decran-2026-06-15-162012-300x96.png 300w, https:\/\/techdeco-tarbes.fr\/2025\/BOUSSAGEON\/wp-content\/uploads\/2026\/06\/Capture-decran-2026-06-15-162012-768x246.png 768w, https:\/\/techdeco-tarbes.fr\/2025\/BOUSSAGEON\/wp-content\/uploads\/2026\/06\/Capture-decran-2026-06-15-162012.png 1237w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Immersion en Point de Vente (Exp\u00e9rience Fnac) Le Semestre 1 pose les bases de la relation client en face-\u00e0-face et de l&rsquo;animation d&rsquo;un point de vente physique (B2C). 1. Vente Conseil Comp\u00e9tence d\u00e9velopp\u00e9e : Conduire un entretien de vente complet avec un particulier. Missions &amp; Applications \u00e0 la Fnac : Accueil &amp; \u00c9coute active : Prise de contact chaleureuse et identification rapide du besoin client (produits techniques\/culturels) gr\u00e2ce \u00e0 un questionnement cibl\u00e9. Argumentation : Pr\u00e9sentation des caract\u00e9ristiques produits traduites en b\u00e9n\u00e9fices clients (m\u00e9thode CAP\/SONCAS). Ventes compl\u00e9mentaires &amp; Services : Proposition active de services additionnels (extensions de garantie, cartes d&rsquo;adh\u00e9rent Fnac, assurances). 2. Marketing du Point de Vente &amp; Merchandising Comp\u00e9tence d\u00e9velopp\u00e9e : Valoriser l&rsquo;offre produit pour optimiser l&rsquo;exp\u00e9rience client et stimuler les ventes. Missions &amp; Applications \u00e0 la Fnac : Th\u00e9\u00e2tralisation de l&rsquo;offre : Implantation des produits en rayon et r\u00e9alisation de supports de communication en respectant la charte merchandising de l&rsquo;enseigne et mise en valeur des nouveaut\u00e9s\/promotions. Gestion op\u00e9rationnelle : Suivi des stocks, balisage des prix, facing et maintien d&rsquo;un rayon attractif et ordonn\u00e9.<\/p>\n","protected":false},"author":1,"featured_media":1423,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","footnotes":""},"categories":[12],"tags":[],"class_list":["post-1483","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-stage"],"_links":{"self":[{"href":"https:\/\/techdeco-tarbes.fr\/2025\/BOUSSAGEON\/wp-json\/wp\/v2\/posts\/1483","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/techdeco-tarbes.fr\/2025\/BOUSSAGEON\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/techdeco-tarbes.fr\/2025\/BOUSSAGEON\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/techdeco-tarbes.fr\/2025\/BOUSSAGEON\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/techdeco-tarbes.fr\/2025\/BOUSSAGEON\/wp-json\/wp\/v2\/comments?post=1483"}],"version-history":[{"count":2,"href":"https:\/\/techdeco-tarbes.fr\/2025\/BOUSSAGEON\/wp-json\/wp\/v2\/posts\/1483\/revisions"}],"predecessor-version":[{"id":1598,"href":"https:\/\/techdeco-tarbes.fr\/2025\/BOUSSAGEON\/wp-json\/wp\/v2\/posts\/1483\/revisions\/1598"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/techdeco-tarbes.fr\/2025\/BOUSSAGEON\/wp-json\/wp\/v2\/media\/1423"}],"wp:attachment":[{"href":"https:\/\/techdeco-tarbes.fr\/2025\/BOUSSAGEON\/wp-json\/wp\/v2\/media?parent=1483"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/techdeco-tarbes.fr\/2025\/BOUSSAGEON\/wp-json\/wp\/v2\/categories?post=1483"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/techdeco-tarbes.fr\/2025\/BOUSSAGEON\/wp-json\/wp\/v2\/tags?post=1483"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}