{"id":322,"date":"2026-05-15T17:08:35","date_gmt":"2026-05-15T15:08:35","guid":{"rendered":"https:\/\/techdeco-tarbes.fr\/2025\/CAZAJOUS\/?post_type=projets&p=322"},"modified":"2026-06-02T18:06:33","modified_gmt":"2026-06-02T16:06:33","slug":"stage-en-reception","status":"publish","type":"projets","link":"https:\/\/techdeco-tarbes.fr\/2025\/CAZAJOUS\/projets\/stage-en-reception\/","title":{"rendered":"Stage en r\u00e9ception"},"content":{"rendered":"\n

Stage de 3 mois en r\u00e9ception au Camping Yelloh Village Les 3 Vall\u00e9es \u00e0 Argel\u00e8s-Gazost (Relation client, Mailing, Gestion des r\u00e9servations, Communication, Phoning) <\/p>\n\n\n\n

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Stage en r\u00e9ception de camping – Camping Les 3 Vall\u00e9es<\/h1>\n\n\n\n

Dans le cadre de mon BUT Techniques de Commercialisation, j\u2019ai r\u00e9alis\u00e9 un stage au sein du domaine skiable des Les 3 Vall\u00e9es. Cette exp\u00e9rience m\u2019a permis de d\u00e9couvrir le fonctionnement d\u2019une grande destination touristique hivernale et de participer \u00e0 des missions li\u00e9es \u00e0 l\u2019accueil, l\u2019information et la communication aupr\u00e8s des visiteurs.<\/p>\n\n\n\n

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CjQKMFNuYXBjaGF0LzEzLjY4LjAuNTQgKGlQaG9uZTE0LDc7IGlPUyAyNi4xOyBnemlwKSAC<\/figcaption><\/figure>\n<\/figure>\n<\/div>\n<\/div>\n\n\n\n
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Ce que j\u2019ai fait<\/h3>\n\n\n\n
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  • Accueil des clients \u00e0 leur arriv\u00e9e et accompagnement lors de leur installation. <\/li>\n\n\n\n
  • Information des vacanciers sur les services du camping et les activit\u00e9s locales. <\/li>\n\n\n\n
  • Mailing et phoning<\/li>\n\n\n\n
  • Aide \u00e0 la gestion quotidienne de la vie du camping (service, logistique, propret\u00e9). <\/li>\n\n\n\n
  • Communication et production de contenus <\/li>\n<\/ul>\n\n\n\n

    R\u00e9sultats et apprentissages<\/h3>\n\n\n\n

    Ce stage m\u2019a permis de d\u00e9velopper mon sens du service client dans un environnement tr\u00e8s dynamique. J\u2019ai appris \u00e0 m\u2019adapter \u00e0 diff\u00e9rents types de publics, \u00e0 g\u00e9rer les impr\u00e9vus et \u00e0 travailler efficacement en \u00e9quipe. Cette exp\u00e9rience m\u2019a \u00e9galement sensibilis\u00e9 aux exigences du secteur touristique, notamment en p\u00e9riode de forte affluence.<\/p>\n\n\n\n

    Comp\u00e9tences d\u00e9velopp\u00e9es<\/h3>\n\n\n\n
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    • Cr\u00e9ation de contenus<\/li>\n\n\n\n
    • Accueil<\/li>\n\n\n\n
    • Relation client<\/li>\n\n\n\n
    • Travail en \u00e9quipe<\/li>\n\n\n\n
    • Communication<\/li>\n\n\n\n
    • Organisation et autonomie<\/li>\n\n\n\n
    • Anglais \/ Espagnol<\/li>\n\n\n\n
    • Gestion des r\u00e9servations<\/li>\n\n\n\n
    • Phoning \/ Mailing<\/li>\n<\/ul>\n\n\n\n

      Outils utilis\u00e9s<\/h3>\n\n\n\n
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      • Canva<\/li>\n\n\n\n
      • Eseason<\/li>\n\n\n\n
      • Docs<\/li>\n\n\n\n
      • Excel<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n
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        Quelques r\u00e9alisations communicationnelles <\/strong><\/p>\n\n\n\n

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        Affiche pour une animation<\/p>\n\n\n\n

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        Affiche pour le d\u00e9p\u00f4t de pain<\/p>\n\n\n\n

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        Stories Facebook et Instagram<\/p>\n\n\n\n

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